Seasonal receivables
Manage long-term rolling credit of 3–6 months aligned with the farming cycle.
DMS solution for crop protection
A wide range of products distributed through agricultural supply dealers, requiring technical guidance right at the point of sale.
Crop protection distribution flow
Viettel DMS manages every link in the chain on a single data flow, from manufacturer to outlet.
- Crop protection manufacturerDiverse portfolio
- Tier-1 dealerSeasonal receivables
- Tier-2 dealerRegional policies
- Agricultural supply outletTechnical advice in the app
- FarmerBy farming region
Core business requirements
Tier-1 and tier-2 dealers and supply outlets
Manage multi-tier distribution all the way down to agricultural supply outlets.
Weight-based sales and volume discounts
Sell by the bag, tonne or drum, with volume-based discount policies.
How Viettel DMS delivers
Multi-tier distribution
Manage the manufacturer → tier-1 dealer → tier-2 dealer → outlet model in a single data flow.
DMS Insight management reporting
Analyse sales, coverage and receivables by region and by season.
Industry-specific challenges & expected value
Processes that Viettel DMS has standardised and applies in practice for this industry.
Receivables & collections
- Challenge
- Credit limits and payment terms per outlet are hard to control; cash reconciliation is slow; no ageing reports to chase collections.
- How Viettel DMS solves it
- Set credit limits and payment terms per outlet; new orders are blocked automatically when debts are overdue or over the limit; issue receipts and take QR payments in the app; automatic debt clearing.
Value & expected KPIs
- 70% lower bad-debt risk
- Same-day reconciliation of collections
- Shorter days sales outstanding (DSO)
Route planning & visit monitoring
- Challenge
- Overlapping territories, reps straying from their routes and missing outlets; managers struggle to verify actual visits.
- How Viettel DMS solves it
- Plan routes by weekday (Mon–Sat) or frequency (F1–F8), GPS-locate outlets, match check-in/check-out locations and track routes in real time.
Value & expected KPIs
- Over 95% of visits on route
- 15–20% less travel time
- Transparent field activity and higher actual coverage
Customer classification & management
- Challenge
- A wide outlet network of many types (retail, wholesale, schools, restaurants, hospitals, pharmacies…) with non-standardised records.
- How Viettel DMS solves it
- Standardise outlet records, verify them and remove duplicates; group outlets by size and potential to apply the right price lists, promotions, display programmes and loyalty schemes.
Value & expected KPIs
- Wider customer coverage in the market
- Complete management of customer information
- Sales policies reach the right targets
Distributor inventory
- Challenge
- The brand has no real-time view of distributor stock; goods near expiry, expired or out of stock on key SKUs; books don't match reality.
- How Viettel DMS solves it
- Manage receipts, issues and stock by batch, expiry date and warehouse location; stock is deducted automatically on delivery; Min–Max levels with alerts; stock counts by scanning codes in the app.
Value & expected KPIs
- 100% transparent sell-out inventory data
- 80% lower risk of writing off near-expiry goods
- Fewer stock-outs on key SKUs
Expected KPIs are for reference only; actual results depend on each business's scale and operating model.
Solution ecosystem for the industry
Viettel owns the core distribution and sales processes; extension modules connect to each other via Open API.
Viettel DMS
GT & MT distribution channel management
Manages the entire flow of goods from manufacturer, distributor and dealer to outlet on a single platform.
- Route planning, anti-fraud GPS check-in/check-out
- Real-time orders, inventory and receivables
- Automated promotions, display and loyalty
- Web · Android · iOS, cloud set-up in 1 day
DMS Insight
Data analytics, real-time reporting
An intelligent data and reporting platform that cuts report preparation time from 3 days to 3 seconds.
- Data Bridge consolidates multiple data sources, processing millions of rows in under 5 seconds
- Insight Core: 30+ chart types, drag-and-drop dashboards
- DataMind AI answers questions in Vietnamese within 3–5 seconds
- 24/7 automated monitoring and alerts; on-premise supported
Retailer Mini App
App for GT dealers and outlets
Outlets place orders, track them and receive offers directly on Zalo; data syncs straight to Viettel DMS.
- Ordering, delivery tracking and purchase history on Zalo
- Offers, discounts and gifts updated instantly
- Centralised product search and comparison
- Access to many brands and genuine supply sources
Integrations & partners
Viettel owns the core distribution and sales processes; supporting modules are integrated flexibly through the Viettel DMS Open API.
ERP
Two-way sync of distribution channel master data: dealers, stores, product tree, inventory. SAP partner; other ERPs connect via Open API.
- SAP
- Oracle
- Microsoft Dynamics 365
- Bravo
E-invoicing
Automatically issues valid invoices for every order created in DMS, synchronised with the tax authority.
- S-Invoice (Viettel)
- MISA meInvoice
- VNPT Invoice
- EasyInvoice
Digital signatures
Digitally sign dealer contracts, invoices and electronic documents right on the platform, shortening processing time.
- MySign (Viettel)
- VNPT-CA
- FPT-CA
- BKAV CA
Delivery
Last-mile delivery to outlets and end users; order status syncs back to DMS in real time.
- Viettel Post
- GHN
- GHTK
- J&T Express
- Ninja Van
- VNPost
Payments
Cash collection, reconciliation and omnichannel online payments for dealers and end users.
- Viettel Money
- VNPay
- MoMo
- ZaloPay
- ShopeePay
Deployment models
Two deployment options, depending on the scale and operational specifics of the business.
DMS Standard
SaaS · fast deployment
- Suits the vast majority of businesses, typically up to around 500 users
- Standardised processes that need little customisation, ready to deploy
- Cloud native, system set up in 1 day
- Common industries: FMCG (food, beverages), pharmaceuticals, cosmetics and household chemicals, household goods, equipment, stationery
DMS Project
Tailored to the business
- Scale of more than 50 distributors and more than 500 staff/users
- Businesses with their own operating processes or policies
- Specialised industries such as building materials and equipment/spare parts, or common industries with particular requirements
How we work with you
Current-state assessment
Work with leadership, sales and IT to understand the distribution model and its bottlenecks.
Consulting & demo
Select 1–3 problems with a clear impact on revenue and cost; propose scope and KPIs, and demo on real business processes.
PoC if needed
A small-scale pilot with real data and clear KPIs before the official rollout.
Deployment & expansion
Design, configuration, testing, training, go-live, measuring results and expanding along the roadmap.
Frequently asked questions
What challenges does agriculture face in distribution management?
Wide dealer networks reaching remote areas make inventory and receivables hard to control.
Can Viettel DMS be used in remote areas with weak signal?
Yes. The mobile app works flexibly in both offline and online modes.
Can it manage tier-2 and tier-3 dealers?
Yes. It manages a multi-tier hierarchy from the manufacturer down to the point of sale.
Can it manage dealer receivables?
Yes. It tracks receivables and payment due dates, and alerts on overdue debts.
Does DMS support seasonal management?
Yes. It reports by season, farming region and product cycle.
Can sales reps give dealers technical advice?
Yes. Documents, images and guides are built right into the app.
Can management see the situation in each region?
Yes. Dashboards by province, district and sales channel.
Does it integrate with ERP?
Yes. Viettel DMS connects via Open API to SAP, Oracle, Microsoft Dynamics 365, Bravo and in-house ERP systems.
Other industries in agriculture
What challenges is your business facing?
Viettel DMS specialists will review your current distribution model and advise on a suitable rollout roadmap, free of charge.
Book a consultationBook a consultation
Leave your details and a Viettel DMS specialist will contact you within 24 working hours to advise on a solution for crop protection.