DMS solution for beer, spirits & alcoholic beverages

A market sharply split by region and channel (beer halls, bars and pubs, supermarkets, dealers), where merchandising drives purchases and demand spikes at Tet, in summer and during festivals.

Beer, spirits & alcoholic beverages distribution flow

Viettel DMS manages every link in the chain on a single data flow, from manufacturer to outlet.

  1. ManufacturerSeasonal planning
  2. DistributorStock, regional pricing
  3. Dealers, supermarketsTiered discounts
  4. Beer halls, restaurants, barsDisplays, beer towers
  5. ConsumersSell-out

Core business requirements

Pricing by region and channel

Separate price lists and discounts by region, channel and dealer tier, applied automatically when orders are created.

Point-of-sale merchandising

Display programmes for shelves, beer towers and signage, with geotagged, time-stamped photos scored by Tessel AI.

Peak-season demand

Demand forecasts by product line, region and distributor with DMS Insight, plus suggested pre-season orders.

How Viettel DMS delivers

Price approval rights

Blocks unauthorised price edits and flags price deviations on orders.

AI display scoring

Scores compliance automatically and compiles the list of qualifying outlets for reward payouts.

Safety stock before the season

Calculates safety stock levels and suggests transfers between warehouses based on demand.

Industry-specific challenges & expected value

Processes that Viettel DMS has standardised and applies in practice for this industry.

Pricing by region & channel

Challenge
Beer and spirits vary sharply by region and channel (beer restaurants, bars/pubs, supermarkets, dealers); constantly changing prices and discounts are easily misapplied.
How Viettel DMS solves it
Price lists by region, channel and dealer tier with validity periods; standard prices applied automatically in the app; price approval permissions and blocking of unauthorised price edits.

Value & expected KPIs

  • 100% accurate regional prices
  • Instant price policy updates
  • 90% fewer pricing complaints

Beer & spirits display at outlets

Challenge
Shelves, beer towers and signage drive purchasing; display support costs are high but compliance is hard to verify, and manual photo capture and review are open to fraud.
How Viettel DMS solves it
Configure standards for position and product quantity; reps take photos in the app tagged with location and time; integrated Tessel AI scores automatically and compiles the outlets that qualify for rewards.

Value & expected KPIs

  • Over 85% of outlets display-compliant
  • 70% less time scoring and approving rewards
  • 15% higher sales through optimised product presence

Peak-season demand forecasting

Challenge
Consumption spikes at Tet, in summer and at festivals; manual planning easily leads to stock-outs or post-season overstock; no sell-out data to rebalance stock between regions.
How Viettel DMS solves it
DMS Insight analyses sales data from previous seasons to forecast by product line, region and distributor; suggests safety stock, pre-season orders and stock transfers between warehouses.

Value & expected KPIs

  • Forecast accuracy above 85%
  • 40% fewer stock-outs at peak season
  • 30% less excess stock after Tet and holidays

Receivables & collections

Challenge
Credit limits and payment terms per outlet are hard to control; cash reconciliation is slow; no ageing reports to chase collections.
How Viettel DMS solves it
Set credit limits and payment terms per outlet; new orders are blocked automatically when debts are overdue or over the limit; issue receipts and take QR payments in the app; automatic debt clearing.

Value & expected KPIs

  • 70% lower bad-debt risk
  • Same-day reconciliation of collections
  • Shorter days sales outstanding (DSO)

Expected KPIs are for reference only; actual results depend on each business's scale and operating model.

Solution ecosystem for the industry

Viettel owns the core distribution and sales processes; extension modules connect to each other via Open API.

Viettel DMS

GT & MT distribution channel management

Manages the entire flow of goods from manufacturer, distributor and dealer to outlet on a single platform.

  • Route planning, anti-fraud GPS check-in/check-out
  • Real-time orders, inventory and receivables
  • Automated promotions, display and loyalty
  • Web · Android · iOS, cloud set-up in 1 day

Viettel Tessel AI

Display photo scoring, Share of Shelf

Artificial intelligence that recognises products in display photos, scores them automatically and quickly detects violations.

  • Recognition accuracy above 95%, even for photos taken at an angle
  • Results in 3–5 seconds per photo
  • Checks planogram compliance
  • Running reliably since 2023 across more than 100 programmes

DMS Insight

Data analytics, real-time reporting

An intelligent data and reporting platform that cuts report preparation time from 3 days to 3 seconds.

  • Data Bridge consolidates multiple data sources, processing millions of rows in under 5 seconds
  • Insight Core: 30+ chart types, drag-and-drop dashboards
  • DataMind AI answers questions in Vietnamese within 3–5 seconds
  • 24/7 automated monitoring and alerts; on-premise supported

Retailer Mini App

App for GT dealers and outlets

Outlets place orders, track them and receive offers directly on Zalo; data syncs straight to Viettel DMS.

  • Ordering, delivery tracking and purchase history on Zalo
  • Offers, discounts and gifts updated instantly
  • Centralised product search and comparison
  • Access to many brands and genuine supply sources

Integrations & partners

Viettel owns the core distribution and sales processes; supporting modules are integrated flexibly through the Viettel DMS Open API.

ERP

Two-way sync of distribution channel master data: dealers, stores, product tree, inventory. SAP partner; other ERPs connect via Open API.

  • SAP
  • Oracle
  • Microsoft Dynamics 365
  • Bravo

E-invoicing

Automatically issues valid invoices for every order created in DMS, synchronised with the tax authority.

  • S-Invoice (Viettel)
  • MISA meInvoice
  • VNPT Invoice
  • EasyInvoice

Digital signatures

Digitally sign dealer contracts, invoices and electronic documents right on the platform, shortening processing time.

  • MySign (Viettel)
  • VNPT-CA
  • FPT-CA
  • BKAV CA

Delivery

Last-mile delivery to outlets and end users; order status syncs back to DMS in real time.

  • Viettel Post
  • GHN
  • GHTK
  • J&T Express
  • Ninja Van
  • VNPost

Payments

Cash collection, reconciliation and omnichannel online payments for dealers and end users.

  • Viettel Money
  • VNPay
  • MoMo
  • ZaloPay
  • ShopeePay

Deployment models

Two deployment options, depending on the scale and operational specifics of the business.

Suited to this industry

DMS Standard

SaaS · fast deployment

  • Suits the vast majority of businesses, typically up to around 500 users
  • Standardised processes that need little customisation, ready to deploy
  • Cloud native, system set up in 1 day
  • Common industries: FMCG (food, beverages), pharmaceuticals, cosmetics and household chemicals, household goods, equipment, stationery

DMS Project

Tailored to the business

  • Scale of more than 50 distributors and more than 500 staff/users
  • Businesses with their own operating processes or policies
  • Specialised industries such as building materials and equipment/spare parts, or common industries with particular requirements

How we work with you

  1. Current-state assessment

    Work with leadership, sales and IT to understand the distribution model and its bottlenecks.

  2. Consulting & demo

    Select 1–3 problems with a clear impact on revenue and cost; propose scope and KPIs, and demo on real business processes.

  3. PoC if needed

    A small-scale pilot with real data and clear KPIs before the official rollout.

  4. Deployment & expansion

    Design, configuration, testing, training, go-live, measuring results and expanding along the roadmap.

Frequently asked questions

Can prices differ by region and channel?

Yes. Price lists by region, distribution channel and dealer tier have validity periods, and the standard price is applied automatically when a sales rep creates an order.

Can sales reps be prevented from editing prices?

Yes. Price approval rights block unauthorised price edits and flag price deviations.

How are displays in venues and dealer outlets checked?

Reps photograph the display in the app with location and time stamps; with Tessel AI integrated, the system scores compliance automatically and compiles qualifying outlets for reward payouts.

Can demand be forecast for Tet and summer?

Yes. DMS Insight analyses past seasons' sales to forecast by product line, region and distributor, and suggests safety stock and pre-season orders.

Can an e-invoice be issued for every order?

Yes. Valid e-invoices are issued automatically via S-Invoice, MISA meInvoice, VNPT Invoice or EasyInvoice.

What challenges is your business facing?

Viettel DMS specialists will review your current distribution model and advise on a suitable rollout roadmap, free of charge.

Book a consultation

Book a consultation

Leave your details and a Viettel DMS specialist will contact you within 24 working hours to advise on a solution for beer, spirits & alcoholic beverages.