Unique identifiers
Manage serial numbers/IMEIs for each device throughout its entire life cycle.
DMS solution for home appliances
Every unit has its own serial number, requiring warranty tracking and delivery with on-site installation.
Core business requirements
Warranty and maintenance
Warranty and maintenance processes with integrated service tickets.
Delivery with installation
A last-mile delivery flow combined with on-site installation (Installation Flow).
How Viettel DMS delivers
SFA and receivables
Fully supports the SFA sales flow and multi-level receivables management.
Last-mile Delivery App
A last-mile delivery app for drivers and logistics partners.
ERP integration via Open API
Connect SAP, Oracle and in-house ERP systems via Open API.
More industries in this group
What challenges is your business facing?
Viettel DMS specialists will review your current distribution model and advise on a suitable rollout roadmap, free of charge.
Book a consultationBook a consultation
Leave your details and a Viettel DMS specialist will contact you within 24 working hours to advise on a solution for home appliances.