Batch numbers and expiry dates
Manage lots/batches and expiry dates, with FEFO/FIFO dispatch.
DMS solution for healthcare
Goods with expiry dates that must be controlled by batch number, distributed through pharmacies and healthcare facilities under strict compliance processes.
Core business requirements
AI-powered display scoring
Score merchandising displays with AI computer vision on real in-store photos (POSM/Audit).
Medical representatives and channel tiers
Manage medical representatives and hospital and pharmacy channel tiers (ETC/OTC).
How Viettel DMS delivers
Lot/date-based inventory
Control stock and goods movement by batch number and expiry date at every tier.
Accurate FEFO algorithm
Expiry-based dispatch proven in real operations, reducing expired stock.
Medical representative workflow
Full support for the visiting and reporting processes of medical representative teams.
Frequently asked questions
What is the biggest challenge for the pharmaceutical industry?
Regulatory compliance, batch and expiry management, and controlling the activities of medical representatives.
Does Viettel DMS support managing medical representatives?
Yes. It manages routes and visit schedules for doctors, pharmacies and hospitals, with transparent reporting.
Can it manage drug batches and expiry dates?
Yes. It tracks batches and expiry dates, with early alerts for near-expiry stock.
Can it track sales by ETC and OTC channel?
Yes. Detailed reports for each channel.
Does DMS meet the pharmaceutical industry's compliance requirements?
Yes. Strict role-based permissions, data logging and a high level of security.
Does it support training for medical representatives?
Yes. Documents, quizzes and training content are built into the system.
Can management see the performance of each medical representative?
Yes. Real-time KPIs by individual, region and sales channel.
Is the data secure?
Yes. A Private AI model, with data owned by the business.
Other industries in slow-moving consumer goods
What challenges is your business facing?
Viettel DMS specialists will review your current distribution model and advise on a suitable rollout roadmap, free of charge.
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Leave your details and a Viettel DMS specialist will contact you within 24 working hours to advise on a solution for healthcare.